The major portion of my latest working life was in local government and stakeholders included councillors, management, staff, trade unions, local communities, general public, higher levels of government, suppliers etc. Effective and efficient service delivery required that relationships with all these stakeholders be maintained. Successful implementation of service delivery programmes and projects sometimes required the organization I worked for to call on the expertise of key players in the broader community to act as source of local knowledge and ensure everyone works towards the stated objectives. The broader community, private sector and higher levels of government were very useful sources of additional ideas and resources.